Natural Gas Selling and Negotiation Skills is designed to teach telephone and face-to-face selling skills that will help increase sales through an increased understanding of the sales process and how it affects each customer situation. The focus of this interactive and hands-on workshop is to determine the actual areas of customer concern where your company can provide value which improves profits or cuts costs for their customers.

This three-day, hands-on workshop will help you assess, implement and follow up the natural gas sales process in a superior and efficient manner. After taking this workshop, you can be assured that you can confidentially conquer even the toughest negotiations and sales cycles.

On-Site Training : can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

  Objectives :

Participants will learn to:

• Determine opportunity areas that add value to their customer business
• Drastically improve their cold calling skills
• Apply questioning skills on the telephone and face-to-face for an in-depth analysis of the buyer's behavior, situation, problems and priorities
• Offer creative options for customer's problems or to add value to current or future buying situations and to assist the buyer in selecting the best options for a solution
• Formulate Feature-Advantage-Benefit and Proof Outlines
• Understand the comprehensive measurement of key buying factors - "Why Buyers Buy" - using an assumption scale
• Assess the success with which customers are currently meeting key buying-factor needs
• Offer options for solutions to customers' problems or to add value to current or future buying situations
• Use creative problem-solving to enhance solutions and recommendations
• Manage difficult buyer behavior and situations involving real obstacles, anger and pricing