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Gaining Commitment on the Telephone
Course Outline
This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised by means of a series of role-plays.
This course suitsAnyone who makes outgoing calls and wants to maximize sales opportunities
What delegates will gain from the course- To improve calling techniques
- To enhance negotiating skills on the telephone
- To overcome personal obstacles to closing
- To discuss and resolve any problems
Available Formats for Employees and Managers
At our training centre in downtown Toronto, 10.00AM to 5.00PM with one hour lunch break.
$899 + HST per participant for a one day workshop,
$1799 + HST per participant for a two day workshop,
$2499 + HST per participant for a three day workshop,
We offer a 10% discount for each additional participant
For more information on above cource, please call us at 647-271-3330 or e-mail to support@train4career.net