Interviewing Skills for Managers and Supervisors

Reduce turnover, improve productivity and consistently hire top performers!

From planning an effective interview, to complying with employment law, to clearly assessing each candidate's past performances in terms of future success in just one day you'll learn how to make every recruitment interview you hold as productive, focused and successful as possible.

Course Outline

Who Should Attend

Any manager or supervisor who conducts recruitment interviews.

How You Will Benefit

• Know what interview questions are both legal and effective
• Elicit spontaneous, truthful responses
• Recognize answers that predict performance problems
• Obtain a complete picture of an applicant's strengths and weaknesses
• Reduce turnover by objectively matching each candidate's competencies to your job opening
• Prevent costly and time-consuming discrimination-based lawsuits
• Hire people who best fit your organization's needs

What You Will Cover

• How to get the most out of a completed application or resume and identify 'red flags'
• Set the stage for the interview
• Prepare interview questions in advance
• The ABCs of federal employment law: ask legally defensible questions, avoid discrimination charges
• Components of a behavior-based interview
• How to balance talk with listening
• Establish rapport with your applicant
• Word questions to get applicants to open up and reveal their positive and negative work characteristics
• Evaluate verbal and nonverbal responses
• Determine which applicant represents the best fit for the job, the department and the organization

Available Formats for Employees and Managers

At our training centre in downtown Toronto, 10.00AM to 5.00PM with one hour lunch break.

$899 + HST per participant for a one day workshop,
$1799 + HST per participant for a two day workshop,
$2499 + HST per participant for a three day workshop,

We offer a 10% discount for each additional participant

For Soft Skill Workshops outside the GTA, please contact us at 647-271-3330 or e-mail your request to support@train4career.net for pricing giving information like number of participants,convenient dates etc.