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Making the Transition from Staff Member to Supervisor
Course Outline
Effectively and smoothly manage the change in your role and your responsibilities!
This seminar will prepare you for a complete change of responsibilities and help eliminate the anxiety that can accompany it. You’ll come away with a better understanding of what your boss, peers, staff and company expect from you. The invaluable set of tools in this seminar will prepare you to assume that all-important first supervisory role.
Who Should Attend
Newly promoted supervisors with less than one year of experience in this position; process and production supervisors.
How You Will Benefit
- Understand your new role—from your perspective and that of your boss, peers and subordinates
- Establish a presence and build credibility
- Flex your individual style with ease
- Delegate tasks to others, focusing on clear quality standards
- Implement a feedback system
- Tailor training to individual employees
- Understand what motivates peers, employees and superiors
- Gain awareness of basic laws and regulations as they apply to performance reviews, including EOE and ADA
- Gain techniques and strategies to manage your time and schedule your workload
What You Will Cover
- How to manage the change process
- Challenges and pitfalls to avoid
- Expectations from your direct reports,your boss and your former peers
Defining Your Behavioral Style - How to best communicate with bosses, peers or employees with different style preferences
- Adjust personal behavioral styles to build better working elationships
Setting Goals for Yourself and Others
- The benefits of delegation
- How to set SMART goals that allow you to measure progress accurately
- Project delegation and the potential barriers
Legal Considerations for Supervisors
- Basic laws governing performance review
- Your obligations as a supervisor
Giving and Receiving Feedback
- Supportive vs. corrective feedback
- Guidelines to improve coaching relationships
- How to receive feedback constructively
Training Your Employees
- Adult learners and learning styles
- Techniques to develop your employees and assess your training
resources
How to Motivate Effectively
- Motivational tools to handle workplace issues
- Relate motivation to styles, goal-setting and communication
preferences
Time Management
- Important vs. urgent using the prioritizing model
- How to manage and protect your time
Letting Go of Your Former Role
Available Formats for Employees and Managers
At our training centre in downtown Toronto, 10.00AM to 5.00PM with one hour lunch break.
$1799 + HST per participant for a two day workshop,
$2499 + HST per participant for a three day workshop,
We offer a 10% discount for each additional participant.
We offer a 10% discount for each additional participant
For Soft Skill Workshops outside the GTA, please contact us at 647-271-3330 or e-mail your request to support@train4career.net for pricing giving information like number of participants, convenient dates etc.
Management & Supervisory Skills Workshops Toronto/Making the Transition Staff to Supervisor Workshop Toronto