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Introduction to Testing for Business Analysts

Course Outline

Learn How To

  • Create test cases and test scenarios using data, process and workflow models
  • Select the right technique to make testing efficient
  • Create testing strategies and test plans for high-order testing based on business and user requirements
  • Plan and coordinate usability testing
  • Conduct reviews and inspections
  • Manage problems in a structured way

Course Synopsis

Test plans should not be left for last!

Failure to develop a plan to test the right things at the right time can result in cost overruns, missed completion dates, undetected errors and dissatisfaction among customers and users.

In this course, you'll learn the necessary skills to construct effective test strategies and test plans to verify and validate requirements—enabling you to deliver the quality your business demands. You will also be able to communicate the rationale for and value of planning and conducting the various necessary reviews and inspections. You'll gain an understanding of black box and glass box (white box) testing from a business analyst's perspective—and you'll know how to communicate with those who perform the systems analyst function..

NOTE: This course focuses on approaches used in IT from the viewpoint of the business analyst. However, the foundations of these techniques are applicable to other disciplines.

Recommendation: Before taking this course, you should have acquired the background as taught in How to Gather and Document User Requirements , Logical Data and Process Modeling and Workflow Modeling .

Course Topics

  1. Achieving Quality
    1. Four underlying principles
    2. Perceived risk
  2. The Role of the BA in Testing
    1. BA involvement in testing and checking
    2. V-Model of BA involvement
  3. Checking the Business Requirements Document (BRD)
    1. Four major quality attributes of requirements
    2. Techniques for checking the BRD
    3. Peer Review technique
    4. Eliminating common causes of defects
  4. Planning for Assessment and Testing
    1. Components of the test plan
    2. Three purposes of testing
    3. Elements of testing strategies
    4. Elements of test cases and scenarios
  5. Black Box Testing
    1. Equivalence domain partitioning
    2. Boundary testing
    3. Condition coverage
    4. Decision tables
    5. Entity relationship diagrams
    6. CRUD testing (Create, Read, Update, Delete)
    7. Error guessing
  6. Glass Box and Automated Testing
    1. Activity coverage
    2. Decision coverage
    3. Condition coverage
    4. Automated testing
  7. Usability Assessment and Testing
    1. Usability factors
    2. Achieving usability
    3. Usability checklists
  8. Writing the Test Plan
    1. Resource planning
    2. Time considerations
    3. Test environment considerations
    4. Human resources considerations
    5. Test plan documentation
  9. Assessing Customer Satisfaction
    1. Validating customer needs
    2. Assessment methods
    3. Scales of measurement
    4. Post-implementation planning
  10. Acceptance Testing
    1. Ways to capture informal and formal problems
    2. Formal acceptance vs. user acceptance testing
    3. Test Readiness Review

Available Formats for Employees and Managers

At our training centre in downtown Toronto, 10.00AM to 5.00PM with one hour lunch break.

$2499 + HST per participant for a three day workshop,

We offer a 10% discount for each additional participant

For Soft Skill Workshops outside the GTA, please contact us at 647-271-3330 or e-mail your request to support@train4career.net for pricing giving information like number of participants, convenient dates etc.

Business Analysis Workshops Toronto/Testing for Business Analysis Workshop Toronto