Interpersonal Communication Skills in the Workplace

Course Outline

Interpersonal Communication Skills in the Workplace is designed to help you build and enhance your communication skills-active listening, giving and receiving criticism, dealing with different personality types, and nonverbal communication. It explains basic communication theory as it applies to the workplace, and offers "real-life" scenarios that demonstrate the use of effective interpersonal communication.

Learn how to:

• Identify personal barriers to effective communication and develop strategies to overcome them
• Give and receive workplace criticism constructively
• Use body language techniques to reinforce the meaning of what you say
• Understand and communicate more effectively with different types of people

Course Objective: Develop and enhance communication skills using listening techniques, conversation, and nonverbal strategies.

Available Formats for Employees and Managers

At our training centre in downtown Toronto, 10.00AM to 5.00PM with one hour lunch break.

$899 + HST per participant for a one day workshop,
$1799 + HST per participant for a two day workshop,
$2499 + HST per participant for a three day workshop,

We offer a 10% discount for each additional participant